Shows the min, max and average number of hours for the duration between dcTrack Status transitions. 'Overall' measures the time from 'Not Started' to 'Complete'. 'In Progress' measures the time from 'Not Started' to 'In Progress'. 'Completed' measures the time from 'In Progress' to 'Complete'.
Chart Widget - Ticket dcTrack Status Transition Metrics
Additional Info
- Date Created: Tuesday, 28 February 2023
- Category: Change
Download attachments:
- TicketStatusTransitionMetrics.zip (3 Downloads)
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