Chart Widget - Ticket dcTrack Status Transition Metrics

Shows the min, max and average number of hours for the duration between dcTrack Status transitions. 'Overall' measures the time from 'Not Started' to 'Complete'. 'In Progress' measures the time from 'Not Started' to 'In Progress'. 'Completed' measures the time from 'In Progress' to 'Complete'.

  • Created by: Alexis Layne
  • Date Created: Tuesday, 28 February 2023

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